All-Star Ticketing

Ticket and membership sales made easy.
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General Seating Tickets

Create general seating ticket options for an unlimited number of events.
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Reserve Seating Tickets

Build custom seating charts and create reserved seating ticket options for an unlimited number of events.
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Season Tickets

Create season ticket options and offer exclusive member-only benefits.
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Purchase Online

Customers can find and purchase single event or season tickets online from our searchable database.
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Scan Tickets

Easily scan tickets at the gate with a camera-enabled smart phone, tablet, or computer.
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Point of Sale

Sell tickets and merchandise at the gate.
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Customer Management

Manage all your customers in one place.
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Financials

Track all your financials with our full suite of tools including budgets, receivables, revenue, payables, and payments.
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Reports

Generate any number of customized reports that can be printed, automatically emailed on a set schedule, and displayed on your dashboard for easy access to the most important information.
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Customization

Customize All-Star Ticketing specifically for your facilities and objectives.
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Secure

We use SSL certificates, server-side process, and secure servers to protect your sensitive data from theft.
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Customer Service

We care about every one of our customers and are here to support you and your organization, while also being open to feedback on how to make your daily use of All-Star Ticketing even easier.
What Does it Cost?
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Free to Use
You get to use All-Star Ticketing with no up-front costs. Then when you sell tickets or merchandise, we collect a small portion of it (see FAQ for more details).
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Free Setup & Training
Our most important goal is to see you succeed. That's why we don't charge any setup fees (see FAQ for data migration fees) and offer free training for your administrators and employees (up to 3 hours).
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Free Tech Support
As part of seeing you succeed, we are there for you not just at the beginning, but every step of the way. You are welcome to email or call us with questions at no additional charge.
Pricing
Item Online1 In-Person Card1,3 In-Person Cash/Check2
Simple Ticket (General Seating) $0.70 2% $0.00
Advanced Ticket (Reserved Seating) $1.00 2% + $0.15 $0.15
Basic Membership $0.703 2% $0.00
Simple Season Tickets $0.70 per ticket 2% $0.00
Advanced Season Tickets $1.00 per ticket 2% + $0.15 per ticket $0.15 per ticket
Other Sales NA 2% $0.00
1All credit card transactions also charge standard processing fees. See FAQ below for details on processing fees and how All-Star Ticketing fees are assessed.
2Fees associated with cash and check transactions are billed separately
3Basic membership fees and 2% in-person card fees do not apply to organizations that are also using our Facility Management package
FAQ
How user-friendly is All-Star Ticketing?
The feedback we receive from users is that it's extremely intuitive. Everyone who has used it has found it straightforward and simple to use.
How can All-Star Ticketing be free to use?
All-Star Ticketing can be offered for free as long as the majority of tickets are being sold online or at the gate with credit/debit cards. Each year we expect your organization to sell a minimum of 300 tickets online to keep it free to use. If you organization does not sell 300 tickets each calendar year, we may optionally choose to charge a base fee or suspend your account.
Can I pass the fees along to customers?
Absolutely for online sales! For legal reasons, All-Star Ticketing does not offer an option to pass the processing fees along to the customer at the gate.
What are the standard processing fees?
We work with Square to provide credit/debit card processing. Square accounts are free to open and use. They charge 2.9% + $0.30 per transaction for online and manual card entry payments and 2.6% + $0.15 per transaction for card-present payments. There are no charges for in-person cash or check transactions. Note: Square's rates are subject to change at their discretion.
How does All-Star Ticketing collect fees?
Fees are automatically taken out of credit card transactions. Items that are discounted through coupons will still be charged the standard fees, and may be billed separately if the total cost of the item is not enough to cover the fees. Fees are billed separately for cash and check transactions.
How can I take in-person payments?
You can purchase a Square terminal to take in-person payments and print receipts. Terminals can be purchased directly from Square and other retailers such as Best Buy or Amazon.
Can you import my existing contacts?
Yes, we can import your existing contacts for a small fee.
Are there other hidden fees?
Nope!